BojanglesListens survey is a customer feedback platform where customers of Bojangles can share their thoughts and experiences about their recent visits. This survey helps the restaurant chain understand customer likes and dislikes, improve service quality, and much more.

BojanglesListens (TalkToBo) survey is an online guest satisfaction survey conducted by Bojangles’ Famous Chicken ‘n Biscuits restaurant. This survey asks customers about their recent visits and seeks their input, suggestions, and valuable feedback to help the restaurant’s management enhance its services. By participating, customers can directly bring improvements and enjoy a better dining experience at Bojangles.

What is BojanglesListens?

BojanglesListens (TalkToBo) is an online guest satisfaction survey conducted by Bojangles’ Famous Chicken ‘n Biscuits restaurant. BojanglesListens launched to gather feedback from customers about their dining experiences, the survey aims to help the restaurant’s management improve its services. Bojangles, founded in 1977 in Charlotte, North Carolina, has grown into a beloved chain known for its flavorful chicken and biscuits. By participating in the Bojangles Listens survey, customers can contribute to the continuous enhancement of the restaurant’s offerings and service quality.

Eligibility Criteria

  • Participants must be 18 years of age or older.
  • Participants must be legal residents of the United States of America and the District of Columbia.
  • The purchase receipt is only valid for 48 hours. After that, you may not enter using it.
  • The prize must be claimed within 30 days of announcement.
  • One entry per receipt is allowed.
  • Managers, affiliates, partners, and employees of the Bojangles fast food restaurant and their immediate families and household members are ineligible to partake in this survey offer.
  • You may enter the survey unlimited times.
  • Multiple entries will require multiple purchases.
  • The prizes are non-transferable and exchangeable.
  • The discount coupons cannot be sold or transferred to someone else.
  • The prizes must be claimed exclusively and cannot be claimed jointly with other Bojangles discount coupons and offers.

How to Access the BojanglesListens Survey

  • Make a Purchase: Visit any Bojangles’ Famous Chicken ‘n Biscuits location and make a purchase to receive a receipt.
  • Save Your Receipt: Keep your receipt safe, as it contains the necessary information to participate in the survey.
  • Visit the Survey Website: Go to the official BojanglesListens survey website, typically found at www.bojangleslistens.com.
  • Enter Required Information: Input the survey code, date, and time of your visit from your receipt when prompted.
  • Complete the Survey: Answer all the survey questions honestly, providing detailed feedback about your experience.
  • Submit the Survey: Once you have answered all the questions, submit the survey.
  • Claim Your Reward: If applicable, you will receive a validation code to redeem on your next visit.

Rewards for Completing the Survey

You can win a free Sandwich, Cookie, or a discount coupon for your next visit on the menu items.

Why Your Feedback Matters to Bojangles

Direct Impact on Service Quality

Your feedback helps Bojangles identify strengths and areas for improvement. By sharing your experience, you provide valuable insights that can lead to enhanced training and better service protocols.

Influence on Menu and Offerings

Customer preferences and tastes evolve over time. Your input ensures that Bojangles can adapt its menu to reflect these changes, potentially leading to the introduction of new items or the refinement of existing ones.

Enhanced Customer Experience

By addressing the feedback provided, Bojangles aims to enhance the overall customer experience, ensuring satisfaction and fostering customer loyalty. Your voice helps shape a better dining experience for everyone.

Tips for Providing Useful Feedback

When completing the Bojangles Listens survey, consider the following tips to ensure your feedback is valuable and effective:

Be Detailed:

Provide specific information about your visit. Mention details such as the time, location, and staff members involved to help Bojangles pinpoint exactly what went well or what needs improvement.

Be Honest:

Offer genuine and truthful feedback. Whether your experience was positive or negative, honesty is crucial in helping Bojangles accurately assess their performance and make meaningful changes.

FAQs

Q: What is the purpose of the BojanglesListens survey?

A: The BojanglesListens survey aims to gather customer feedback to improve the overall dining experience at Bojangles’ restaurants.

Q: Do I need a purchase receipt to participate?

A: Yes, a recent purchase receipt from Bojangles is required to enter the survey.

Q: How long does the survey take to complete?

A: The survey typically takes about 5-10 minutes to complete.

Q: Is my personal information safe?

A: Yes, Bojangles ensures that all personal information collected during the survey is kept confidential and used solely for improving customer service.

Q: Can I participate in the survey more than once?

A: You can participate in the survey multiple times, but each entry requires a unique purchase receipt.

Q: What rewards can I receive for completing the survey?

A: Upon completing the survey, you may receive a validation code for a discount or a free item on your next visit, as specified on your receipt.

Q: Can I use the reward at any Bojangles location?

A: Yes, the reward can generally be used at any participating Bojangles location. Check the terms and conditions on your receipt for any specific details.

Q: What should I do if I encounter technical issues with the survey?

A: If you experience any technical problems while taking the survey, you can contact Bojangles’ customer service for assistance.

Conclusion

In conclusion, the BojanglesListens survey is a valuable tool that allows customers to share their experiences and provide feedback to help improve the restaurant’s services. By participating in this survey, you not only contribute to enhancing the quality of your future visits but also stand a chance to receive rewards such as discounts or free items. Thank you for taking the time to provide your input and for being a valued customer.

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