BojanglesListens survey is a customer feedback platform where customers of Bojangles can share their thoughts and experiences about their recent visits. This survey helps the restaurant chain understand customer likes and dislikes, improve service quality, and much more.
BojanglesListens (TalkToBo) survey is an online guest satisfaction survey conducted by Bojangles’ Famous Chicken ‘n Biscuits restaurant. This survey asks customers about their recent visits and seeks their input, suggestions, and valuable feedback to help the restaurant’s management enhance its services. Customers can directly bring improvements and enjoy a better dining experience at Bojangles by participating.
History of Bojangles
Bojangles was founded in 1977 in Charlotte, North Carolina by Jack Fulk and Richard Thomas. Bojangles is a fast-food restaurant that specializes in Cajun-style fried chicken and made-from-scratch biscuits that became popular in the Southern U. S. The restaurant’s promise of tasty food with a unique flavor and a friendly attitude towards customers allowed it to become a fast-growing chain of restaurants with many outlets across the United States. Bojangles has been known for its dedication to Southern roots and the ability to provide a distinct experience.
How long will the take?
The survey will take between 8-10 minutes.
Eligibility Criteria for BojanglesListens
The participants must be 18 years and above.
The participants must be legal residents of the United States of America and the District of Columbia.
The purchase receipt is only valid for 48 hours. After that, you may not enter using it.
The prize has to be collected within 30 days of the announcement.
Each receipt can only be entered once.
This survey offer is not open to managers, affiliates, partners, and employees of the Bojangles fast food restaurant, and their relatives up to the fourth degree, and members of their household.
You may enter the survey as many times as you want.
This means that where one wants to make more than one entry, he or she will have to make more than one purchase.
The prizes are not transferable but can be exchanged.
The discount coupons cannot be resold or transferred to another person.
The prizes have to be taken individually and cannot be taken together with other Bojangles discount coupons and deals.
How to Access the BojanglesListens Survey
Here’s how to do it:
1. Visit any Bojangles’ Famous Chicken ‘n Biscuits location and make a purchase to receive a receipt.
2. Keep your receipt safe, as it contains the necessary information to participate in the survey.
3. Go to the official BojanglesListens survey website, typically found at www.bojangleslistens.com.
4. Input the survey code, date, and time of your visit from your receipt when prompted.
5. Answer all the survey questions honestly, providing detailed feedback about your experience.
6. Once you have answered all the questions, submit the survey.
7. If applicable, you will receive a validation code to redeem on your next visit.
Rewards for Completing the Survey
You can win a free Sandwich, Cookie, or a discount coupon for your next visit on the menu items.
Why Your Feedback Matters to Bojangles
Direct Impact on Service Quality
Your feedback helps Bojangles identify strengths and areas for improvement. By sharing your experience, you provide valuable insights that can lead to enhanced training and better service protocols.
Influence on Menu and Offerings
Customer preferences and tastes evolve. Your input ensures that Bojangles can adapt its menu to reflect these changes, potentially leading to the introduction of new items or the refinement of existing ones.
Enhanced Customer Experience
By addressing the feedback provided, Bojangles aims to enhance the overall customer experience, ensuring satisfaction and fostering customer loyalty. Your voice helps shape a better dining experience for everyone.
Tips for Providing Useful Feedback
When completing the Bojangles Listens survey, consider the following tips to ensure your feedback is valuable and effective:
Be Detailed:
Provide specific information about your visit. Mention details such as the time, location, and staff members involved to help Bojangles pinpoint exactly what went well or what needs improvement.
Be Honest:
Offer genuine and truthful feedback. Whether your experience was positive or negative, honesty is crucial in helping Bojangles accurately assess their performance and make meaningful changes.
FAQs
Q: What is the purpose of the BojanglesListens survey?
A: The BojanglesListens survey aims to gather customer feedback to improve the overall dining experience at Bojangles’ restaurants.
Q: Do I need a purchase receipt to participate?
A: Yes, a recent purchase receipt from Bojangles is required to enter the survey.
Q: How long does the BojanglesListens survey take to complete?
A: The survey typically takes about 8-10 minutes to complete.
Q: Is my personal information safe?
A: Yes, Bojangles ensures that all personal information collected during the survey is kept confidential and used solely for improving customer service.
Q: Can I participate in the survey more than once?
A: You can participate in the survey multiple times, but each entry requires a unique purchase receipt.
Q: What rewards can I receive for completing the survey?
A: Upon completing the survey, you may receive a validation code for a discount or a free item on your next visit, as specified on your receipt.
Q: Can I use the reward at any Bojangles location?
A: Yes, the reward can generally be used at any participating Bojangles location. Check the terms and conditions on your receipt for any specific details.
Q: What should I do if I encounter technical issues with the survey?
A: If you experience any technical problems while taking the survey, you can contact Bojangles’ customer service for assistance.
Conclusion
Lastly, the BojanglesListens Survey is your ticket to making changes to your dining experience. It is not just a feedback form, but a chance to contribute to the changes you would like to see in Bojangles. And there are incentives involved, it is a perfect scenario for both you and the brand. Bojangles values your opinion to improve its service and menu, so do not let this opportunity pass you by!
