FiveGuysSurvey is an online customer feedback survey designed to gather insights from its customers about their dining experience at Five Guys. This survey aims to improve the overall customer experience and many more. By taking part in the FiveGuysSurvey, customers play a crucial role in helping Five Guys maintain its high standards and continue delivering exceptional service.

FiveGuysSurvey, an opportunity for you to share your thoughts and experiences about dining at Five Guys. This survey is designed to gather valuable feedback from customers like you to help us improve our service, menu offerings, and overall dining experience. By participating, you not only get a chance to voice your opinions but also receive a reward for your next visit.

What is FiveGuysSurvey?

FiveGuysSurvey is an online feedback platform designed by Five Guys to gather info from their customers about their dining experiences. Established in 1986 by the Murrell family in Arlington, Virginia, Five Guys has grown from a single burger joint to an international chain known for its high-quality burgers and fries. The survey aims to maintain and enhance this reputation by collecting customer feedback on various aspects. By participating in the survey, customers help Five Guys identify areas for improvement and continue delivering exceptional dining experiences.

How to Participate in FiveGuysSurvey?

Here’s how to do it:

  • Make a Purchase: First, visit any Five Guys location and make a purchase. Keep the receipt, as it contains important information needed to participate in the survey.
  • Visit the Survey Website: Open your web browser and go to the official Five Guys survey website, at You can also find the link printed on your receipt.
  • Select Language: Choose your preferred language for the survey, typically available in English and Spanish.
  • Enter the Required Information: Input the store number, date, and time of your visit, which can all be found on your receipt. This information helps identify your specific visit for accurate feedback.
  • Complete the Survey: Answer the survey questions honestly and thoroughly. The questions will cover various aspects of your experience, such as the quality of the food, the cleanliness of the restaurant, and the friendliness of the staff.
  • Submit Your Feedback: Once you have completed the survey, submit your responses. Some surveys may offer a validation code or a reward for participating, so be sure to follow the instructions provided at the end.
  • Redeem Your Reward: If applicable, write down the validation code on your receipt and present it during your next visit to Five Guys to redeem your reward.

By following these steps, you can easily participate in the FiveGuysSurvey and help Five Guys continue to deliver high-quality dining experiences.

Eligibility Criteria

  • You need to show proof that you are allowed to work in the US to take the Five Guys poll. You must be at least 18 years old to fill out the Five Guys poll.
  • You shouldn’t wait more than a week to fill out the company’s poll after getting your ticket. Most likely, you could still remember the last time you went to a nice dinner.
  • People who fill out the poll will be asked to show proof of voting. Other people should be able to reach you at your phone number and email address.
  • To finish the survey, you’ll need a computer, laptop, or other web-enabled device that can connect to the internet. It is very important that your electronics can link to the Internet quickly, whether they are wired or wifi.
  • No one who works for the company, their family members, or anyone else who is linked to the company can fill out the poll. Respondents can only fill out one poll per month.

Why Your Feedback Matters

Direct Impact on Service Quality

Your feedback plays a critical role in helping Five Guys identify areas for improvement. By sharing your honest experiences, you directly influence the training and development of the staff, ensuring a consistently high level of service quality.

Influence on Product Offerings

Customer liking and tastes can change over time. Through FiveGuysSurvey, Five Guys can stay updated on what customers love and what they might want to see improved or introduced. This helps in refining their menu and potentially adding new, exciting items.

Enhanced Customer Experience

The info collected from your feedback is used to enhance the overall dining experience at Five Guys. Whether it’s making the ordering process smoother, improving the restaurant aesthetics, or ensuring quicker service, your input helps create a better experience for all customers.

Tips for Providing Useful Feedback

When completing the FiveGuysSurvey, consider the following tips to make your feedback more valuable:

Be Detailed

Provide certain details about your visit. Mention aspects such as the food quality, the service speed, the cleanliness of the restaurant, and the friendliness of the staff. The more detailed your feedback, the more actionable it will be for Five Guys.

Be Honest

Your genuine opinions are vital. If something went wrong during your visit, don’t hesitate to mention it. Honest feedback, whether positive or negative, helps the company understand what they are doing well and what needs improvement.

Focus on Your Entire Experience

Focus on all elements of your visit, from the moment you entered the restaurant to when you left. Consider factors such as the ease of placing your order, the atmosphere, the accuracy of your order, and the overall satisfaction. Thorough feedback ensures that all angles of the customer experience are addressed.


Q: Is there a reward for completing the FiveGuysSurvey?

A: Yes, customers who complete the survey often receive a validation code or discount for their next visit. Details about the reward will be provided at the end of the survey.

Q: How often can I participate in the FiveGuysSurvey?

A: Typically, you can participate once per receipt. If you have multiple receipts from different visits, you can complete the survey multiple times.

Q: What information do I need to take the survey?

A: You will need a recent receipt from Five Guys, which contains a survey code. This code is necessary to access the survey.

Q: How long does it take to complete the survey?

A: The survey usually takes about 5-10 minutes to complete, depending on the level of detail in your responses.

Q: Is my feedback anonymous?

A: Yes, your responses are confidential and used solely to improve Five Guys’ services and customer experience.


Thank you for taking the time to complete the FiveGuysSurvey. Your given insights are invaluable and help us constantly improve our service and offerings. We appreciate your feedback and look forward to serving you better on your next visit.


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