JimmyJohnsFeedback is an online survey to gather customer opinions about their recent dining experiences at Jimmy John’s. The feedback collected through this survey is crucial for the company to maintain its high service standards, improve menu offerings, and ensure customer satisfaction.

JimmyJohnsFeedback survey, a platform dedicated to capturing your thoughts and experiences from your recent visit to Jimmy John’s. Your feedback plays a significant role in ensuring that every sandwich and dining experience meets your expectations. Your honest opinions are invaluable, whether it’s about the food, service, or restaurant aesthetic.

What is JimmyJohnesFeedback?

JimmyJohnsFeedback is the official customer satisfaction survey for Jimmy John’s. This survey helps the company understand customer experiences and areas for improvement. Founded in 1983 by Jimmy John Liautaud in Charleston, Illinois. Jimmy John’s has grown from a single sandwich shop into a nationwide chain known for its fresh ingredients and speedy delivery. Over the years, the brand has remained committed to quality and customer satisfaction, with the JimmyJohnsFeedback survey being a vital tool in maintaining this standard, allowing customers to provide their honest feedback and helping Jimmy John’s to adapt and innovate based on real customer experiences.

Eligibility Criteria

  • You must be at least 18 years old to participate.
  • The ability to understand the English language at a basic level.
  • You will need a laptop, computer, or mobile phone with a connection to the Internet.
  • Please bring your receipt with you while participating in the online survey.
  • Participants can participate in the survey only once.
  • Jimmy John’s employees and their immediate family members and agents are not eligible to participate in the survey.
  • A transfer of the offer is not possible in any other way.
  • Getting a discount on your purchase requires a valid email address

How to participate in JimmyJohnesFeedback

To participate in the JimmyJohnsFeedback survey, follow these steps:

  • Make a Purchase: Visit a Jimmy John’s location and make a purchase to receive a receipt, which contains the necessary survey code.
  • Save Your Receipt: Keep your receipt safe as it contains the unique survey code required for participation.
  • Visit the Survey Website: Open your web browser and go to the JimmyJohnsFeedback survey website, which is www.jimmyjohns.com.
  • Enter the Survey Code: Input the unique survey code from your receipt into the designated field on the survey website.
  • Answer the Questions: Complete the survey by answering various questions about your visit, including the quality of your food, the cleanliness of the store, and the friendliness of the staff. Be as detailed and honest as possible.
  • Submit the Survey: After answering all the questions, submit your survey.
  • Receive Your Reward: Upon completion, you may receive a validation code for a reward, such as a discount or a free item. Write this code down on your receipt and follow the instructions provided to redeem it on your next visit.

Why Your Feedback Matters to JimmyJohnsFeedback

Direct Impact on Service Quality

Your given JimmyJohnsFeedback feedback directly influences the quality of service at Jimmy John’s. By sharing your experience, you’re helping identify areas for improvement, ensuring that future visits are even better.

Influence on Product Offerings

Customer preferences are always evolving. Your input helps Jimmy John’s keep its menu relevant and exciting, possibly leading to the introduction of new items or the enhancement of existing ones based on what you like and dislike.

Enhanced Customer Experience

By addressing the feedback provided through the survey, Jimmy John’s can refine its operations to enhance the overall customer experience, aiming to ensure satisfaction and build customer loyalty.

Tips for Providing Useful Feedback

Be Detailed

When answering the survey questions, provide specific details about your experience. Mention what you ordered, the time of your visit, and any interactions with the staff. The more information you provide, the more actionable your feedback will be.

Be Honest

Give honest feedback, whether positive or negative. Accurate information helps Jimmy John’s understand what is working well and what needs improvement, leading to better service for everyone.

Focus on Your Entire Experience

Consider every aspect of your visit, from the ease of placing your order to the quality of the food and the cleanliness of the restaurant. Comprehensive feedback helps create a complete picture of your dining experience, which is invaluable for making meaningful improvements.


Q: Is there a reward for completing the survey?

A: Yes, upon completing the JimmyJohnsFeedback survey, you typically receive a validation code that can be used for a discount or a free item on your next visit. Check the specific details on your receipt for the exact reward.

Q: How long does it take to complete the survey?

A: The survey usually takes about 5-10 minutes to complete, depending on the detail of your responses.

Q: Can I take the survey more than once?

A: Yes, you can participate multiple times, but each entry requires a new purchase and receipt.

Q: What languages is the survey available in?

A: The JimmyJohnsFeedback survey is primarily available in English. Check the survey site for any additional language options.

Q: Do I need to make a purchase to participate in the survey?

A: Yes, you need a receipt from a recent Jimmy John’s purchase to enter the survey code and participate.


Participating in the JimmyJohnsFeedback survey is a quick and easy way to share your dining experience and help improve the service and offerings at Jimmy John’s. Your feedback directly influences the quality of food, service, and overall customer satisfaction, making each visit better than the last.


Leave a Reply

Your email address will not be published. Required fields are marked *