SubwayListens survey offers customers a platform to provide valuable feedback on their recent dining experience at Subway. Customers help Subway enhance its menu, service, and overall experience by participating. Additionally, participants often receive a reward for their time and provided info, making it a beneficial opportunity for both sides.

SubwayListens survey is a platform dedicated to gathering feedback on your recent dining experience at Subway. Your provided info plays a crucial role in helping us improve our menu, service, and overall customer experience. By participating, you not only help us grow but also receive a free cookie as a token of our appreciation for your time and input.

What is SubwayListens?

SubwayListens is an official customer feedback survey designed by Subway to collect honest opinions about their food and service. Founded in 1965 by Fred DeLuca and Peter Buck, Subway has grown from a small sandwich shop in Bridgeport, Connecticut, to one of the largest fast-food chains in the world. The SubwayListens survey allows customers to share their dining experiences, helping the company maintain its commitment to quality and customer satisfaction.

Eligibility Criteria

  • The participants require a computer, laptop, or mobile phone with an active Internet connection.
  • Every customer who wishes to participate in this survey must have a basic knowledge of English or Spanish to answer the survey questionnaire.
  • A valid receipt is necessary to start the Subway Listens Customer Survey.
  • The age for the survey entry is 18 or even more than that.
  • A survey participant must visit the official website within five days of purchase receipt.
  • Moreover, you should be a person from the United States.

How to Participate in the SubwayListens Survey

Participating in the SubwayListens Survey is simple. Here’s how you can share your feedback:

  • Make a Purchase: Visit a Subway location and make a purchase. Save your receipt as it contains the survey code needed for participation.
  • Access the Survey Website: Go to the official SubwayListens survey website at
  • Enter Required Information: On the survey homepage, enter the store number, date, and time of your visit as printed on your receipt.
  • Complete the Survey: Answer all the survey questions based on your recent experience at Subway. Be honest and detailed in your responses.
  • Receive a Validation Code: Upon completing the survey, you will receive a validation code. Write this code on your receipt and bring it with you on your next visit to Subway to redeem your reward, typically a free cookie.

Why Your Feedback Matters

Direct Impact on Service Quality

Your feedback helps Subway understand what’s working well and where improvements are needed. It directly influences training, customer service protocols, and operational adjustments, ensuring a better experience for every guest.

Influence on Product Offerings

Customer taste can evolve over time. By participating in the survey, you contribute to shaping Subway’s menu, potentially leading to the introduction of new items or enhancements to existing products, keeping the menu fresh and appealing.

Enhanced Customer Experience

By sharing your honest opinions, you help Subway identify strengths and areas for improvement. This enables them to enhance the overall dining experience, aiming to ensure customer satisfaction and build loyalty.

Tips for Providing Useful Feedback

When completing the SubwayListens survey, consider these tips to make your feedback more valuable:

Be Detailed:

Provide specific information about your visit. Mention exact details like the quality of the ingredients, the cleanliness of the restaurant, and the friendliness of the staff. Specific feedback helps Subway address particular areas for improvement.

Be Honest:

Give your genuine opinions and experiences. Honest feedback, whether positive or negative, is crucial for Subway to understand what needs to be maintained and what requires change.

Focus on Your Entire Experience:

Consider every detail of your visit, from the moment you walked in to when you left. Talk about the speed of service, the accuracy of your order, and the overall atmosphere. Comprehensive feedback ensures a well-rounded evaluation of your experience.


Q: What is the reward for completing the SubwayListens survey?

A: Participants receive a free cookie as a thank you for providing their feedback.

Q: Do I need to make a purchase to participate in the SubwayListens survey?

A: Yes, you need a purchase receipt from a recent visit to Subway to access the survey code.

Q: How long does it take to complete the SubwayListens survey?

A: The survey typically takes about 5-10 minutes to complete.

Q: Can I participate in the survey more than once?

A: Yes, you can participate multiple times, but each entry requires a new purchase receipt with a valid survey code.

Q: Is my feedback anonymous?

A: Yes, the feedback you provide is confidential and used solely for improving Subway’s services and products.

Q: What if I lose my receipt with the survey code?

A: Unfortunately, you will need a new receipt with a valid survey code to participate in the survey.

Q: Is there a time limit for completing the survey after my purchase?

A: Yes, typically, you must complete the survey within a few days of your purchase. Check your receipt for specific details.


Subway Listens is a valuable platform for customers to provide feedback and promote the establishment. It allows customers to share genuine comments and recognize great service, making it easier for Subway to gather insightful feedback. This info helps decisions and improves user experiences. By participating, customers help Subway understand their needs better, ultimately enhancing the service provided. Visit to share your feedback and make a difference.


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