TellBaskinRobbins survey is designed to gather valuable feedback from customers about their recent experiences at Baskin-Robbins locations. This feedback helps the company improve its services, product offerings, and overall customer experience. By participating in the survey, customers can directly influence the quality and variety of ice cream and other treats Baskin-Robbins provides, ensuring a better experience for all ice cream lovers.

The TellBaskinRobbins survey is an initiative by Baskin-Robbins to engage with customers and gather feedback on their recent experiences. By taking part in this survey, you help Baskin-Robbins enhance its service quality, product offerings, and overall customer experience. Your feedback is invaluable in shaping the future of the brand and ensuring every visit is as delightful as the last. AND, your participation could earn you special rewards as a thank-you for your time and input.

What is TellBaskinRobbins?

TellBaskinRobbins is the official customer satisfaction survey for Baskin-Robbins, designed to gather feedback from customers about their recent experiences. By participating in this survey, customers can share their thoughts on various aspects of the Baskin-Robbins experience, such as service quality, product offerings, and store ambiance.

Baskin-Robbins, founded in 1945 by Burt Baskin and Irv Robbins, has grown to become the world’s largest chain of ice cream specialty shops. Known for its “31 flavors” concept, Baskin-Robbins offers a unique ice cream flavor for each day of the month, ensuring there’s always something new to try. The TellBaskinRobbins survey helps the company maintain its commitment to innovation and customer satisfaction.

How to Participate in the TellBaskinRobbins Survey

You can participate in the TellBaskinRobbins survey by following these steps:

  • Make a Purchase: First, visit a Baskin-Robbins location and make a purchase. Your receipt will contain the information you need to participate in the survey.
  • Save Your Receipt: Keep your receipt safe as it contains a unique survey code required for participation.
  • Access the Survey Website: Open your web browser and go to the TellBaskinRobbins survey website at
  • Language Selection: Choose your preferred language for the survey, typically English or Spanish.
  • Enter Survey Code: Input the unique survey code from your receipt into the designated field on the website.
  • Complete the Survey: Answer all the questions honestly based on your recent experience. These questions will cover various aspects of your visit, such as service quality, product satisfaction, and store cleanliness.
  • Provide Detailed Feedback: Offer as much detail as possible in your responses. This will help Baskin-Robbins understand your experience better and make necessary improvements.
  • Submit the Survey: Once you’ve answered all the questions, submit your survey.
  • Receive Your Reward: After submission, you might receive a validation code for a reward, such as a discount or free item on your next visit. Note down this code on your receipt and follow the instructions to redeem it. Be mindful of any expiration dates for the reward.

Eligibility Criteria

  • Entrants must be 18 years of age or older or majority age in their respective States of residence.
  • Entrants must carry a purchase receipt.
  • The survey can be attempted in three languages: English, French, and Spanish.
  • The receipt validity period is not specified.
  • The validation code must be redeemed within six months of issuance.
  • The discount coupon cannot be used to buy Dunkin Donuts K-cup packs, Keurig Brewers, or any Baskin Robbins or Dunkin Donuts Gift cards. Additionally, discount coupons cannot be used in conjunction with other gift cards at the Baskin Robbins Stores.
  • Multiple entries are allowed, but only one entry per receipt is permitted. For multiple entries, customers require multiple purchase receipts.
  • Entrants must be legal residents of the 50 United States of America.
  • The prizes can be traded for cash.
  • This survey offer is void where the receipt has been copied, reproduced, purchased, sold, or traded.
  • This survey program is void where prohibited by law.
  • All applicable taxes are the sole liability/responsibility of the customers.

Why Your Feedback Matters

Direct Impact on Service Quality

Your feedback directly influences the quality of service at Baskin Robbins. By highlighting areas that need improvement, your input helps ensure that every visit is a pleasant one.

Influence on Product Offerings

Customer preferences can change over time. Your suggestions and comments can lead to the introduction of new flavors or the return of popular ones, keeping the menu fresh and exciting.

Enhanced Customer Experience

Feedback from customers allows Baskin Robbins to refine and enhance the overall experience. From store ambiance to staff friendliness, your opinions help create a more enjoyable environment for everyone.

Tips for Providing Useful Feedback

When completing the TellBaskinRobbins survey, consider the following tips to ensure your feedback is valuable:

Be Detailed:

Provide specific details about your experience, such as the flavor of ice cream you tried, the service you received, and any issues encountered.

Be Honest:

Share your genuine thoughts and feelings about your visit. Honest feedback helps Baskin Robbins understand both positive experiences and areas needing improvement.

Focus on Your Entire Experience:

Consider all aspects of your visit, from the quality of the ice cream to the cleanliness of the store and the friendliness of the staff. Comprehensive feedback helps Baskin Robbins enhance overall customer satisfaction.


Q: How can I participate in the TellBaskinRobbins survey?

A: To participate, you need a recent purchase receipt from Baskin Robbins. Visit the survey website, enter the required information from your receipt, and complete the survey.

Q: Is there a reward for completing the survey?

A: Yes, upon completion of the survey, you will receive a validation code, which can be used to redeem the discount coupon printed on your receipt during your next visit to Baskin Robbins.

Q: How long is my receipt valid for the survey?

A: The receipt validity period is not specified, but it’s best to complete the survey soon after your visit to ensure your feedback is timely.

Q: Can I participate in the survey multiple times?

A: Yes, multiple entries are allowed, but each entry requires a separate purchase receipt. Only one entry per receipt is permitted.

Q: What languages is the survey available in?

A: The survey can be completed in English, French, and Spanish.

Q: Can I use the validation code with other offers?

A: No, the validation code cannot be used in conjunction with other gift cards or promotional offers at Baskin Robbins stores.

Q: Are there any age restrictions for participating in the survey?

A: Yes, participants must be 18 years of age or older or the majority age in their respective states of residence in order to participate in the TellBaskinRobbins survey.

Q: Is the TellBaskinRobbins survey available in all locations?

A: The TellBaskinRobbins survey is available to legal residents of the 50 United States of America and is void where prohibited by law.


Participating in the TellBaskinRobbins survey is a great way to share your feedback and help improve the quality of service and product offerings at Baskin Robbins. Your input is valuable and appreciated, and as a token of gratitude, you will receive a reward for your time and effort. Thank you for contributing to making Baskin Robbins a better place for everyone!


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