PapaSurvey Customer Satisfaction Survey is an initiative created by Papa Murphy’s to help customers easily participate and provide valuable feedback. This survey highlights its importance to both the company, (services and quality) and its customers (validation code for redemption upon next visit).

PapaSurvey is the official feedback platform for Papa Murphy’s, designed to gather customer insights on their dining experience. By participating in this survey, customers can share their thoughts on everything from the quality of the food to the service they received. This feedback is crucial for Papa Murphy’s as it helps them improve their offerings. In return, customers often receive a validation code for discounts on future purchases.

What is PapaSurvey?

PapaSurvey is the official customer feedback platform for Papa Murphy’s, a well known take-and-bake pizza chain. This survey allows customers to share their experiences and provide valuable insights into the quality of food and service. Papa Murphy’s, founded in 1981, has always focused on delivering fresh, tailored pizzas for customers to bake at home. By imposing the feedback collected through PapaSurvey, the company continues to refine its offerings and enhance customer satisfaction.

How to Participate in PapaSurvey

Here’s how you can complete the PapaSurvey:

  • Make sure that you have a recent Papa Murphy’s receipt that includes an invitation to the survey. The receipt will contain a unique survey code.
  • Go to the official PapaSurvey website at
  • Locate the survey code on your receipt and enter it in the designated field on the website.
  • Answer all the questions honestly based on your recent visit to Papa Murphy’s. The survey will ask about various aspects of your experience, such as the quality of the food, the service, and the cleanliness of the location.
  • After completing the survey, you will receive a validation code. Write this code on your receipt and bring it with you on your next visit to Papa Murphy’s to redeem the reward, which is typically a discount or a special offer specified on your receipt.

How Your Feedback Matters

Direct Impact on Service Quality

Your feedback directly effects the quality of service at Papa Murphy’s. By sharing your experiences, you help us identify areas that need improvement. We take all comments seriously and use them to train our staff and make sure every customer enjoys top-notch service.

Influence on Product Offerings

Your opinions are important. Whether it’s suggesting new toppings, commenting on existing recipes, or letting us know what kind of pizzas you crave, your feedback helps Papa Murphy’s create delicious offerings that serve customer preferences.

Enhanced Customer Experience

We want your entire Papa Murphy’s experience to be amazing, from the moment you enter the store to taking your hot and fresh pizza home. Sharing your opinions on things like store atmosphere, convenience, and checkout process helps us make sure every aspect of your visit meets your expectations.

We Value Your Opinion!

At Papa Murphy’s, your voice matters. We appreciate you taking the time to share your feedback. It helps us continue to improve and provide the best possible experience for all our customers.

Tips for Providing Useful Feedback

When completing the PapaSurvey, consider the following tips to make your feedback even more valuable:

Be Detailed:

The more specific you are, the more actionable your feedback will be. Instead of saying “the service was slow,” mention how long you waited. Did the wait feel longer because you weren’t greeted right away? Sharing these details helps Papa Murphy’s pinpoint areas for improvement.

Be Honest:

Your genuine feedback is crucial. Whether your experience was positive or had room for improvement, honesty helps Papa Murphy’s understand what works well and what needs attention.

Focus on Your Entire Experience:

Reflect on all aspects of your visit, from the moment you walked in to when you left. Consider the cleanliness, the ambiance, the waiting time, and the accuracy of your order. Comprehensive and detailed feedback helps Papa Murphy’s improve all points of the customer experience.


Q: How can I participate in PapaSurvey?

A: It’s easy! You can access the Papa Murphy’s Experience Survey at the link to PapaSurvey: or through the link on your Papa Murphy’s receipt.

Q: Is my feedback anonymous?

A: Absolutely! The Papa Survey is completely anonymous, so you can share your honest thoughts freely.

Q: How often does Papa Murphy’s review survey results?

A: Papa Murphy’s is committed to continuous improvement. We regularly review survey results to identify trends and areas for improvement.

Q: Can I expect to see changes based on my feedback?

A: Yes! Your feedback is essential. We use it to improve pizza quality, train staff, create a more inviting atmosphere, and innovate with new menu options.

Q: Is there a reward or incentive for completing the survey?

A: Yes, customers who complete the PapaSurvey often receive a coupon code that can be used for a discount or special offer on their next visit to Papa Murphy’s. The specifics of the reward are usually printed on your receipt.


Your feedback through the PapaSurvey is invaluable in forming the future of Papa Murphy’s. By providing detailed and honest feedback, you help the company enhance its overall customer experience. Thank you for your participation in making Papa Murphy’s the best it can be.

Ali Mohsin

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